Balanced Scorecard Dashboard

Balance Scorecard Dashboard - Get full control over your business covering all the typical core areas of your business: Finance, Operations, Human Resources & most importantly your Clients


This dashboard includes the capability of regions as well - Up to four regions and be able to see a total as well for all regions combined. Not only are your able to view key statistics and performances per Region to have full control over that Region but a combined view of all Regions also allows to see how the total regions are doing as a collective.


View key items per section as below:


Finance:
Sales
Expenses
Profit and loss
Debtor days
Audit risks


Clients:
Number of clients
Repeat clients
Satisfaction percentage
Conversion rate percentage
Client profitability


Operations:
Number of calls
Average handling time
Revenue per call
Cost per call
Net promoter score percentage


Human resources:
Headcount
Casual Staff percentage
Days absent
Hours overtime
Excess leave days


View interactive graphs covering the below per region or a combined total:


Gross revenue
Number of clients
Net promoter score
Client satisfaction
Casual staff percentage


Sit back and get total control over your global business. Track performances monthly to aid in key decision making. View and make decisions to improve performances per Region which in turn will help boost performance of your Global company. 


The dashboard is simple to use and easy to update. It also includes PY, Actuals and Budget comparisons.